Conversational Agents

Conversational Agents

Conversational agents are a lot more than just chat bots. We strive to create intelligent conversational agents that can augment your business proposition whether in sales, customer support or workflow automation. The conversation management system chatlayer.ai is one of the most successful Faction XYZ products.

The era of Conversational Agents

Over 1 billion people are currently active on messaging platforms, such as Facebook Messenger, Skype, Whatsapp, and more. And you should be, too. Messaging platforms reach more humans than mobile networks or apps since hundreds of millions prefer them as their communication channel of choice. What if your brand could easily tap into this global conversation?

Make your organization more efficient

Using chatbots, your business can instantly achieve greater reach because you can now interact with users and customers without the cost of an extensive human workforce. A.I. fueled chatbots allow you to respond to customer needs and questions fast and seamlessly. Designed to be integrated into the world’s most popular messaging platforms (Facebook Messenger, Telegram, Skype, etc.) connecting with your audience is immediate and effortless.

Chatlayer.ai

To that end we have developed chatlayer.ai, a web based conversation management system that allows marketers and business developers alike to seamlessly design both sequential as well as free conversation flows. The platform is fully extensible using off the shelf or bespoke plugins, which makes it the perfect engine for projects of any size. Check out chatlayer.ai for more in-depth information on the possibilities of conversational agents.

Our expertise

Our love and continual mastery of arti cial intelligence and machine learning lies at the core of Faction XYZ. We have built dozens of chatbots for both Fortune 500s and startups in the financial, e-commerce, HR and transportation industries. Either via your favorite digital agency, or directly, it’s always a good time to talk and discover new ways of generating revenue.

We are often asked by our distinguished customers to deliver on following expertise:

  • Support and Workflow Automation Chatbots
  • Chatbot Backend Integration
  • NLP Engine integration, engineering and training
  • General chatbot engineering